Please let us know what we can do to make this right. If you accept a returnthen you must provide a refund within six days of receiving the item. Start 14 Days Free. ChannelReply Blog. Just be careful of the following:.
A buyer has opened a 'not as described' case against me. I have offered a refund but she refuses to return the item. Putting stuff on eBay just give away and then pay the buyer back the purchase price doesn't sound very smart or profitable.
I received an item that wasn't as described. I opened a return request, the seller, within hours, refunded my money and on the refund summary it says that the return was closed with the refund. The seller didn't ask me to send the item back or provide any information to do so.
What is the best way refund without a return through eBay so I at least get my FVF I'd have the buyer open an Item Not As Described case and it'll give you an.
Then, wait and see what the buyer wants.
There are always plenty more items you can sell to make up the difference.
An item may not be just what the buyer wanted, or it might be the wrong size. Customer are just going to get a refund when the seller should decide to repair or replace or if neither of those then refund. How can we help? PayPal Seller Protection will also protect you from chargebacks as long as you have confirmation of delivery.
Politely explain to these buyers how the system works.
PayPal Purchase Protection does not cover purchases of motorized vehicles. So, if a buyer eBay Buyer Wants Refund without Returning Item. eBay sellers can prevent returns by describing the item correctly, including good shoppers change their mind and decide they don't want what they bought.
It is possible that the buyer might accept a small amount, but you will not be able to determine the level of the buyer's frustration unless you ask.
Video: Ebay refund without returning item bought ebay - How To - I haven't received my item on eBay
Vehicle sales are assumed to be final. INADs are costly and should be avoided. Include this information in your listing so that your policies are clear and the buyer has the right information from the outset.
Describe the vehicle accurately and you should have nothing to worry about.